Portland Oregon area Five Star Guitars has done it again! It doesn’t surprise me a bit as it’s my favorite music/guitar shop to go to. These guys really know how to treat their customers. You feel welcome immediately as you pass through their door.

Their customer service is amazing as they are always willing to help you with anything that you need. Every employee in the store is very knowledgeable and has a genuine love for music and helping you, the customer!

Here’s the recent NAMM press release that Geoff Metts of Five Star Guitars fowarded to me:




Hillsboro, Oregon (5/20/15) — Five Star Guitars in Hillsboro, OR has been named one of the world’s Top 100 musical instrument and product retailers for the second consecutive year. The global association for the music products industry, the National Association of Music Merchants (NAMM), will formally present Five Star Guitars with the Top 100 honor during the industry’s upcoming trade event, Summer NAMM in Nashville.

“We strive to best serve our customers and our community; it is an honor to be recognized by NAMM for our efforts,” said Geoff Metts, Owner of Five Star Guitars.

The Top 100 designation recognizes:

A demonstrated commitment to exceptional customer service
Proven community advocacy and support for for music education
An exemplary retail experience worth returning for and recommending to others
Merchandising and marketing tactics that encourage repeat sales
Sound planning for future success, employing marketing and training initiatives
Engaging and effective use of web and social media

Five Star Guitars is also under consideration to receive the Dealer of the Year award, NAMM’s highest honor for retailers, and seven other “Best of” awards including: Best Store Design, Best Marketing and Sales Promotion, Best Online Engagement, Music Makes a Difference Award, Best Emerging Dealer, Best Store Turnaround and Best Customer Service. Winners of these categories, as well as Dealer of the Year, will be announced at the July 10 award ceremony in Nashville.

Businesses vying for Top 100 status are evaluated for a sound business model, resourceful approaches, and effective implementation of best practices. A panel of independent judges scores each entry to determine the Top 100. Dubbed the ‘retail Oscars’ by Music Inc. magazine, NAMM’s Top 100 Dealer Awards spotlights the industry’s very best music product retailers.

“The music retailers honored with NAMM’s Top 100 Dealer status are those working hard to create positive musical experiences for everyone from those just learning to experienced musicians,” said Joe Lamond, president and CEO of NAMM. “Five Star Guitars is an important ambassador for making music in Oregon and exemplifies the passion for making music that unites us all.”  ###

FiveStarGuitars-3 for press release


5 Star Gretschs

If you live anywhere in the Portland/Vancouver area, be sure to check out Five Star Guitars.  They have two locations…one in Tanasbourne and one on Main Street in Hillsboro.

Five Star Guitars – Tanasbourne
2303 NW 185th Ave.
Hillsboro, OR 97124
(503) 439-9500

Five Star Guitars – Main St.
270 Main St.
Hillsboro, OR 97123
(503) 906-8995

You can also find them online for great service there too.




[email protected]

About NAMM
The National Association of Music Merchants (NAMM) is the not-for-profit association with a mission to strengthen the $17 billion music products industry. NAMM is comprised of approximately 9,900 member companies located in 100 countries. NAMM events and members fund The NAMM Foundation’s efforts to promote the pleasures and benefits of music, and advance active participation in music making across the lifespan. For more information about NAMM, please visit www.namm.org, call 800.767.NAMM (6266) or follow the organization on Facebook, Twitter and YouTube.

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